Apple is warning people about a new scam involving its popular FaceTime app that starts with the targeted victim receiving either a text message or phone call  from a scammer that purports to be from the targeted victim’s bank.  Making the call or text appear more legitimate is the fact that the call appears on your Caller ID as coming from a phone number of your bank.  The call or text message indicates that the targeted victim’s bank account has been accessed by scammers and is in jeopardy.  The victim is then instructed to switch to FaceTime to continue the conversation to remedy the situation.  Once on FaceTime, the scammer, posing as a bank official, instructs the targeted victim to share their computer screen with the scammers while they log into their bank account.  The scammer then is able to not only see the password for the account, but also the code used for dual factor authentication when entered by the victim.  The scammer then is able to immediately access the victim’s bank account.

TIPS

It is a simple matter for scammers to get information as to the bank used by their targeted victims so merely because you appear to get a call or text from a bank with which you do business does not mean the communication is legitimate.  Further complicating the matter is the use of spoofing by scammers to make their calls appear to come from your bank’s actual phone number.

Trust me, you can’t trust anyone.  You should never provide your password or dual factor authentication code to anyone who contacts you.  Your bank will never ask for your password, your one time code used for dual factor authentication or to share your screen.  If you receive such a call or text and believe it might be legitimate, merely call the bank at a phone number you know is accurate where you can confirm that it is a scam.

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